Returns & Refunds
Thank you for visiting and shopping at www.craftsbylittlebear.com. Following are the terms and conditions that constitute our refund policy.
Please contact us if you have concerns or issues with your items / order.
Returns are accepted under the following conditions;
1. Please contact us within 14 days of delivery.
2. Return items to us within 30 days of delivery.
3. Orders cannot be cancelled once dispatched.
4. Exchanges are considered on a case by case basis.
Return Postage & Faulty Items
Buyers are responsible for return postage costs. If an item is faulty we will offer a full refund or exchange.
If the item is not returned in its original condition, the buyer is responsible for any loss in value. If the item is returned in a used or unsaleable condition we reserve the right to withdraw any offer of a full refund.